🤝 CRM Platforms
Pipelines that reflect reality, lead scoring that closes deals, and reporting your revenue team actually trusts.
CRM Platforms — engineered for adoption, not just launch
We combine domain research, product strategy and hands-on engineering to deliver crm platforms that teams actually use — with clean handover, documentation and long-term support baked in.
- Custom CRM builds or Salesforce / HubSpot / Zoho customisation
- AI-powered lead scoring and next-best-action
- Marketing automation with drip campaigns and behavioural triggers
- Integrated telephony, WhatsApp Business and email
- Executive dashboards with attribution modelling
Where crm platforms moves the needle
Lead scoring
ML models that rank incoming leads by close probability — trained on your historical wins and losses.
Omnichannel outreach
Voice, WhatsApp, email and SMS orchestrated from one timeline. Full compliance and audit.
Sales workflows
Stage automation, approval flows and quote-to-cash pipelines that adapt to your sales motion.
Revenue analytics
Cohort, funnel and attribution reporting that reconciles with finance — not just marketing dashboards.
Loyalty & retention
Post-sale customer journeys, NPS collection and churn-risk scoring to grow LTV.
Integrations
ERP, marketing, support, billing and BI tools connected through robust APIs and event streams.
Our crm platforms toolkit
What our clients say
Long-term partnerships built on measurable outcomes, honest communication and code we're proud to ship.
Extko rebuilt our fee reconciliation module in eight weeks. What used to take our office three days now takes three clicks. Their team genuinely understands how schools operate.
The AI-powered lead scoring model Extko delivered doubled our sales team's efficiency in one quarter. They shipped on time, on scope, and stayed for the post-launch support that actually matters.
We evaluated four vendors for our ERP migration. Extko was the only team that mapped our workflow before pitching a solution. Six months in, adoption is at 94% across three plants.
A design partner and an engineering partner in one team. Our mobile app launch hit 50,000 downloads in the first month with a 4.8 rating. That's Extko's craftsmanship.
Ready to modernise your business with software that works?
Book a 30-minute discovery call. We'll map your workflow, identify quick wins, and share a fixed-scope proposal within 5 business days.
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